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会社概要・利用規約

Terms and Conditions

Please read this carefully. By submitting an order on this website, you are agreeing to the terms and conditions that appear below which will apply to any purchase made on this website. These Terms and Conditions were most recently updated on 11 June 2012.


Purchase Contract

This Terms of Use Agreement ("Agreement") constitutes a legally binding agreement made between you, whether personally or on behalf of an entity ("user" or "you") and maido-deli.com (powered by Averment Co., Ltd.) and its affiliated companies (collectively, the "maido-deli.com (powered by Averment Co., Ltd.)" or "we" or "us" or "our"), concerning your access to and use of this website as well as any other media form or media channel related or connected thereto (collectively, the "Website"). By using any services from this Website or from our mobile applications, you agree to be bound by these Terms and Conditions.


Ordering and Payment

All ordering is performed online. Buyers are usually billed directly by maido-deli.com (powered by Averment Co., Ltd.) for their orders, and any contract for the supply of delivery from maido-deli.com (powered by Averment Co., Ltd.) is between you and the participating merchants; for the supply of commodities or services from the website any contact is between you and maido-deli.com (powered by Averment Co., Ltd.). You agree to provide us with your details and warrant that these details are accurate and complete at the time of ordering. You warrant the credit or debit card informations that you provide are your own and that you have sufficient funds to make the payment. All of the purposes of using maido-deli.com (powered by Averment Co., Ltd.) services are intended for your use only and you warrant that anything purchased in this website are not for resale. You must ensure that you keep the combination of your email address and password details secure and do not provide this information to a third party.
We will take all reasonable care, as far as it is in our authorities to do, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from this Website.

All prices listed on the Website are correct at the time of publication. Also, we reserve the right to alter these in the future. We also reserve the right to alter the commodities or services available for sale on the website and to stop listing commodities of participating merchants.
All prices listed on this website for Food Delivery by the participating merchants or a delivery partner listed on the Website reflect the price the participating merchants or the third party provider charges at the time of listing. In case the price listed is not current and the participating merchant informs us immediately after placing the order, we will contact you to inform you about the price difference and you can choose to opt-out of the order.
All prices listed on the Website for commodities and Services by maido-deli.com (powered by Averment Co., Ltd.) reflect the price at the time of listing. We care to keep them up to date. In the case the price listed is not current, we will contact you to inform you about the price difference and you can choose to opt-out of the order.
All prices for delivery by maido-deli.com (powered by Averment Co., Ltd.) or a third party provider assigned by maido-deli.com (powered by Averment Co., Ltd.) listed on the Website are correct at the time of publication, however, we reserve the right to alter these in the future.
The total price of your order, including delivery charges and other charges, will be displayed on the website when you place your order. Full payment must be made for all commodities and services provided. Payment has to be made in cash or, if available on the website, by online payment, such as credit or debit card.

Any orders that you place with us is subject to product availability, delivery capacity and acceptance by us and the participating merchants. We do not accept changing any details of your order after we send and you receive an automatic confirmation e-mail. t. The fact that you receive an automatic confirmation does not necessarily mean that either we or the participating merchants will be able to fill your order. Once we have sent the confirmation email, we will check availability and delivery capacity.
After we confirm the participating merchant can accept your order, we will send the order acceptance confirmation by e-mail.
If your order is not acceptable by the participating merchants or if there is no delivery capacity, we will also let you know by e-mail or phone call.


Delivery

Delivery time quoted at the time of ordering are approximate only and be variable.
If delivery is done by the participating merchants or its delivery partners, it is the participating merchants sole responsibility to provide them in a timely manner.
In the case delivery is done by maido-deli.com (powered by Averment Co., Ltd.) or a third party delivery partner assigned by maido-deli.com (powered by Averment Co., Ltd.), we will give great care to deliver in a timely manner. No responsibility is taken for late delivery by maido-deli.com (powered by Averment Co., Ltd.) in either case.
All orders are delivered by a reputable courier. We will not be liable for any loss caused to you by ordering late. You may also contact us by telephone or email and we will try to ensure that you receive your order as quickly as possible.
In case of a late delivery, the delivery charge will neither be voided nor refunded by maido-deli.com (powered by Averment Co., Ltd.).
All risk in the commodities and our delivery shall pass to you upon delivery.
If you fail to accept delivery or commodities at the time we are ready for delivery, or we are unable to deliver at the nominated time due to your failure to provide appropriate instructions, or authorizations, then such commodities shall be deemed to have been delivered to you and all risk and responsibility in relation to such commodities shall pass to you. Any storage, insurance and other costs which we incur as a result of the inability to deliver shall be your responsibility and you shall indemnify us in full for such cost.
You must ensure that at the time of delivery of Food Delivery and/or commodities adequate arrangements, including access where necessary, are in place for the safe delivery of such commodities. We cannot be held liable for any damage, cost or expense incurred to such commodities or premises where this arises as a result of a failure to provide adequate access or arrangements for delivery.
participating merchants, who will prepare your order, aim
to deliver the product to you at the place of delivery requested by you in your order; to deliver within the time confirmed by the restaurant; to inform you if they expect that they are unable to meet the estimated delivery time.
Participating merchants and we shall not be liable to you for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery.
Please note that it might not be possible for participating merchants to deliver to some locations. If this is the case, our participating merchants or we will inform you using the contact details that you provide to us when you make your order and arrange for cancellation of the order or delivery to an alternative delivery address.


Cancellation and Refund

We do not accept any cancellation after you confirm your order, and we will not be able to refund any order you have made;
In the unlikely event that the participating merchants delivers a wrong item, you have the right to reject the delivery of the wrong item and you shall be fully refunded for the missing item. If the participating merchants can only do a partial delivery (a few items might be not available), its staff should inform you or propose a replacement for missing items. You have the right to refuse a partial order before delivery and get a refund. We are not responsible for wrong or partial delivery. The issue has to be settled directly with the participating merchants.


Personal Information

Where we have requested information from you to provide our delivery services you agree to provide us with accurate and complete information.
You authorize us to use, store or otherwise process your personal information in order to provide the our delivery services to you and for marketing and credit control purposes. These purposes may include the disclosure of your personal information to selected third parties from time to time where we believe that the services offered by such third parties may be of interest to you or where this is required by law or in order to provide the delivery services to you.
You are entitled to request a copy of the personal information we hold on you. Please contact us if you wish to request this information.


Limitation of Liability

We cannot warrant that use of the Website will be error free or fit for purpose, timely, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the website and we do not make any warranty whatsoever, whether express or implied, relating to fitness for purpose, or accuracy.
By accepting these terms of use you agree to relieve us from any liability whatsoever arising from your use of information from any third party, or your use of any third party website, or your consumption of any items from a participating merchants.
We disclaim any and all liability to you for the supply of the delivery services to the fullest extent permissible under applicable law. This does not affect your statutory rights as a consumer. If we are found liable for any loss or damage to you such liability is limited to the amount you have paid for the relevant items. We cannot accept any liability for any loss, damage or expense, including any direct or indirect loss such as loss of profits to you, howsoever arising. This limitation of liability does not apply to personal injury or death arising as a direct result of our negligence.
We do not accept any liability for any delays, failures, errors or omissions or loss of transmitted information, viruses or other contamination or destructive properties transmitted to you or your computer system via our website.
We shall not be held liable for any failure or delay in our delivery services where such failure arises as a result of any act or omission, which is outside our reasonable control or those of third parties.

The products sold by us are provided for private domestic and consumer use only.
We cannot be held liable in the extremely unlikely event of a breach in our secure computer servers or those of third parties.


General

We may subcontract any part or parts of the commodities that we provide to you from time to time and we may assign or novate any part or parts of our rights under these Terms and Conditions without your consent or any requirement to notify you.
We may alter or vary the Terms and Conditions at any time without notice to you.

Failure to pay on time will result in the cancellation of your order.
Do not use or launch any automated system or program in connection with our website or its online ordering functionality;
Do not collect or harvest any personally identifiable information from the website, use communication systems provided by the website for any commercial solicitation purposes, solicit for any reason whatsoever any users of the website with respect to their submissions to the website, or publish or distribute any vouchers or codes in connection with the website, or scrape or hack the website.
The Terms and Conditions together with the Privacy Policy, any order form and payment instructions constitute the entire agreement between you and us. No other terms whether expressed or implied shall form part of this Agreement. In the event of any conflict between these Terms and Conditions and any other term or provision on the Website, these Terms and Conditions shall prevail.
If any term or condition of our Agreement shall be deemed invalid, illegal or unenforceable, the parties hereby agree that such term or condition shall be deemed to be deleted and the remainder of the Agreement shall continue in force without such term or condition.
These Terms and Conditions and our Agreement shall be governed by and construed in accordance with the laws of Thailand. The parties hereto submit to the exclusive jurisdiction of the courts of Thailand.
No delay or failure on our part to enforce our rights or remedies under the Agreement shall constitute a waiver on our part of such rights or remedies unless such waiver is confirmed in writing.
These Terms and Conditions and a contract (and all non-contractual obligations arising out of or connected to them) shall be governed and construed in accordance with Thai Law. Both we and you hereby submit to the non-exclusive jurisdiction of the Thai Courts. All dealings, correspondence and contacts between us shall be made or conducted in the English language.
It is not intended that the undertakings and obligations of the parties set out in this Agreement shall be for the benefit of and capable of being enforced by any other person by virtue of the Contracts.

住所・連絡先
  • Averment Co., Ltd.
    6/1 Thong Lo 25, Sukhumvit 55, Khlong Tan Nuea, Watthana, Bangkok, Thailand 10110
  • team@maido-deli.com