About Order
Q How much is minimum amount order?
A "300B UP" of the total price of commodities. (Excluding delivery charge.)
Delivery fee is required?
A Yes, it is 60B.
Q Is price including VAT?
A Yes, it is.
Q Is phone order acceptable?
A Sorry, we accept only on-line order from this website.
Q Delivery menu price is same as Store price?
A Different. We add some mark-up to compensate the part of delivery operation costs such as packing and packing handling fee.
Q Can we add some menus after we finish ordering?
A Sorry. We do not accept any change of order after we receive your order. Please kindly check carefully before you submit ordering.
Q Can I cancel order after we finish ordering?
A Sorry. We do not accept order cancellation after we receive your order. Please kindly check carefully before you submit ordering.
Q Can I combine orders from some listed shops?
A Sorry, you can not combine orders from several restaurant. Order from each store must be paid separately.
Q Can I confirm the order after finishing order?
A Yes, we send order confirmation email to your email address.
Q How about payment method?
A So far, we accept "cash on delivery" only.
About Commodities
Q Which kind of packing do you use for restaurant food?
A We use disposable packings.
Q Do you bring with any cutleries?
A Some restaurants deliver with knife, chopsticks and napkin.
Q Are some topping options or special requests available?
A On each menu webpages, some items can be ordered with topping options. But Except these options, we cannot accept any special requests.
Delivery time
Q How long will the delivery take?
A Please check the "delivery time" shown at menu page of each restaurant. And the time varies depending on the kind of menu, amount and time.
Q Tell me opining hours
A Everyday 11:00~13:30, and 17:00-21:30. Any close such as system maintainance, we will inform on this website.
Q Can I designate the time and date of delivery?
A Between delivery time that each restaurant accept. you can reserve the order.
Q How about designating the order for tomorrow or more?
A So far we do not accept delivery booking. In the future, we plans to accept maximum 1 month prior reservation. Between delivery time that each restaurant accept. you can reserve the order.
About Trouble
Q Delivered iems are different from actual order.
A So sorry for inconvenience caused. Please inform to our company. After checking the situations and detail. we will deliver the correct item again or cancel the order.
Q Delivered items are unacceptable.
A So sorry for inconvenience caused. Please inform to our company. After checking the situations and detail. we will deliver the correct item again or cancel the order.
Q Delivery is late.
A So sorry for inconvenience caused. Please inform to our company.
Delivery Area
Q Which areas do you deliver?
A ASOKE to EKKAMAI zone. In detail, kindly check our top page.
Q Can I add and choose another address?
A Yes. After logging in, please click "add another address".
Membership Registration
Q I do not receive registration confirmation in my mail box.
A Following cases are likely to happen depend on your internet situations.
1) Our e-mail goes into junk mailbox folder.
2) Some internet provider takes time to receive e-mail.
If none of them seems not apply to your case. please contact to us.
Q Tell me how to change registration info and password.
A Please change from "my account"
